Results-driven approach to improving quality and productivity

Abstract

Quality control (QC) programs do not often realize their full potential. Elaborate and expensive QC programs can easily get side tracked by the process of building a program with promises of “Someday, this will all pay off.” Training employees in QC methods is no guarantee that quality will improve. Several documented cases show that such activity-centered efforts often see little improvement in quality, cost, or productivity. The discussion in this paper builds on the quality improvement efforts of mill managers and QC supervisors by focusing on specific measurable and achievable results—the results-driven approach. Companies just beginning quality control efforts or those struggling to achieve measurable results will benefit from this information. Our goal is to increase your understanding and skill in where and how to begin an effective quality improvement effort in your operations.

Citation

Dramm, John. 2000. Results-driven approach to improving quality and productivity. Proceedings : Wood Technology Clinic and Show Conference, 2000 March 15- 17, Portland, OR. [S.l. : s.n., 2000]: 7 pages